Privacy Policy

At Quality Equipment Rental LLC (QER), your privacy is important to us. We are committed to protecting your personal information and handling it with care. This policy explains how we collect, use, and safeguard your data when you browse our website or use our equipment rental services in the UAE.

Information We Collect

When you interact with our website or submit an inquiry, we may collect the following information:

Personal Details such as your name, email address, phone number, company name, and project requirements.
Technical Data such as your IP address, browser details, device type, and pages you visit.
Service & Rental Details including quotation requests, service history, order details, and delivery information.

We collect this information only to improve your experience and provide accurate rental solutions.

How We Use Your Information

Your information helps us serve you better. We use it to:

  • Respond to your inquiries
  • Prepare quotations and rental agreements
  • Deliver and manage equipment orders
  • Improve website performance and user experience
  • Send service updates or offers (only if you allow)

Our focus is always on providing value and solving your equipment needs professionally.

Cookies

Our website uses cookies to make browsing easier. They help us analyze website traffic, remember preferences, and display relevant content. You can disable cookies anytime through your browser settings, but some site features may not work properly without them.

Sharing of Information

We do not sell or trade your data. We may share your information only with trusted service providers for:

  • Delivery and logistics
  • Maintenance and technical support
  • Payment processing
  • Legal requirements (if asked by UAE authorities)

All partners follow strict confidentiality standards and use your data only for rental-related services.

Data Security

We apply strong security measures to protect your data from unauthorized access, loss, or misuse. While we take every precaution, no online system is completely risk-free. You share information with us at your own responsibility.

Your Rights

You have full rights over your personal data. You can request:

  • Access to your information
  • Changes or corrections
  • Deletion of your data
  • Removal from marketing emails

For any request, simply email us at info@qer.ae – our team will assist you promptly.

Third-Party Links

You may find links to external websites on our platform, such as partners or social media pages. We are not responsible for the privacy policies of other websites, so we recommend reading their policies before using their services.

Changes to This Policy

We may update this Privacy Policy from time to time to match new laws or company changes. Whenever we update it, the “Last Updated” date will also change.